Shipping policy
Shipping Policy – Redeemed Threads
Order Processing
All pieces are one-of-a-kind, handmade, and ready to ship.
Orders are processed within 1–3 business days (Monday–Friday, excluding weekends and public holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Methods
All orders are shipped with tracked shipping to ensure safe and reliable delivery.
Domestic Shipping (Switzerland)
Estimated delivery time: 1–3 business days after dispatch
International Shipping
Estimated delivery times:
- Europe: 3–7 business days
- United Kingdom: 5–8 business days
- United States & worldwide: 5–12 business days
Please note that delivery times are estimates and may vary due to customs or postal delays.
Customs, Duties & Taxes
For international orders, customers are responsible for any customs duties, import taxes, or additional fees required by their country.
These charges are not included in the product or shipping price.
Delays, Loss or Damage
All orders are carefully packaged to ensure safe delivery.
Once an order has been shipped, Redeemed Threads is not responsible for delays, loss, or damage caused by the shipping carrier.
However, I will always do my best to assist you in resolving any issues.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
Redeemed Threads is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.